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About Studio Pacific Art
What is Studio Pacific Art?
What is Studio Pacific Art?
Studio Pacific Art is your online destination to discover original art prints and posters. Each artwork is carefully designed by us and made available to you.
Where is Studio Pacific Art based?
Where is Studio Pacific Art based?
Studio Pacific Art is Based in Aotearoa (New Zealand), one of the many islands of the Pacific.
Need to contact us by email?
Need to contact us by email?
If you're looking to get in touch with someone directly, email us at studiopacificart@gmail.com.
Do you have physical store?
Do you have physical store?
Studio Pacific Art is an online only business, this is part of our commitment to sustainability. Having no physical store allows us to avoid many of the costs involved in running a traditional retail business and enables us to offer a premium quality product at an affordable price point.
Downloading, Printing and Framing
When will my download be ready?
When will my download be ready?
Your files will be available to download immediately after purchase. You will see a link in your shopping cart and also receive an email with a link to download your files.
What will I receive?
What will I receive?
You will receive a link to 300 DPI printable images in a PDF, JPG or PNG file format. Simply download and save the files. In most cases there will be multiple size options included in your download.
How do I print my artwork?
How do I print my artwork?
You can print your wall art at home, your local print shop, or via an online printing service. We recommend professional printing services using archival inks and matte paper between 200-300gsm. This will ensure your print never fades, the colours pop and you get the most from our gallery quality art files.
Which files should I print?
Which files should I print?
We supply art files in both metric (centimeters) and imperial (inches) paper sizes.
The metric art files are labelled 'International A' and are printable in sizes such as A2, A3, A4 etc.
The imperial (inches) art files are supplied in an aspect ratio of 2:3 and can be printed at sizes of 16x24" etc.
Which size you print depends on where you live and the frames available to you.
Use the following as a guide:
- UK = cm
- EU = cm
- Australia = cm
- New Zealand = cm
- US = inches
- Canada = inches
Your files will be clearly named when you receive them.
Orders
Can I print my art more than once?
Can I print my art more than once?
Of course! You can print your artwork as many times as you like as long as it is for personal use.
What if I didn't receive an order email?
What if I didn't receive an order email?
If you have not received an order confirmation email, please check your junk and/or spam folders, then confirm you have provided us with the correct email address.
What if I want to cancel my order?
What if I want to cancel my order?
We will replace or refund any print that is defective. Due to the nature of digital prints, we do not offer refunds on digital products if you change your mind. However, if you are not satisfied with your order, please contact us immediately and find a solution.
I'm having trouble downloading or printing my art. What can I do?
I'm having trouble downloading or printing my art. What can I do?
If you have any difficulty downloading or printing your poster, please get in touch so we can help you out.
Do you provide printing and framing?
Do you provide printing and framing?
We don't offer printing and framing services.
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